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Yale Psychiatry Grand Rounds: "Engaging Partners and Building Networks for Implementation in Health and Human Service Systems"

March 01, 2024
  • 00:00Good morning. Thank you very
  • 00:03much for that introduction, Dr.
  • 00:05Teves, and thank you so much
  • 00:07for inviting me to join you.
  • 00:08This is really an honor to be able
  • 00:11to share the system's work and
  • 00:13the science that our teams and
  • 00:15partners are doing here in Ohio.
  • 00:16So thank you again for the invitation.
  • 00:18And I'm really looking forward
  • 00:20to getting to know many more of
  • 00:22you at the end of the talk for AQ
  • 00:24and A and the session afterwards.
  • 00:25I'm getting to know more about
  • 00:27the work that you do and exploring
  • 00:30potential for collaboration there.
  • 00:32And so I'm going to share my screen and
  • 00:37get started.
  • 00:46You can just swap displays.
  • 00:49We can see the next slide there.
  • 00:51So that's the presenter.
  • 00:52So just do the display settings and say swap.
  • 00:55Thank you. And we just did this,
  • 00:57didn't we? It's OK.
  • 01:00Perfect right there.
  • 01:02Thank you and sorry about that.
  • 01:04You know, who knows what technology,
  • 01:07But all right, So again,
  • 01:08let's get started.
  • 01:10Good morning. All right.
  • 01:12So I just wanted to disclose some
  • 01:14funding sources in the beginning.
  • 01:16Another thing that I wanted
  • 01:17to point out was that I've,
  • 01:19I've also been part of some
  • 01:21research at Nationwide Children's
  • 01:22Hospital here in Columbus,
  • 01:24OH that was funded by Organon and Mark.
  • 01:28All right.
  • 01:28And before we get started,
  • 01:30I really also want to
  • 01:32thank my my collaborators,
  • 01:34my partners in both the
  • 01:37research and in the community,
  • 01:39because without them this work is
  • 01:41not possible and it just makes
  • 01:43for a really rich scientific,
  • 01:45scientific environment to
  • 01:47be asking these questions.
  • 01:50I thought I'd kick off and talk a
  • 01:52little bit about how implementation
  • 01:54of evidence based practices is
  • 01:57really all about relationships.
  • 01:59And then let's transition into
  • 02:02some discussion about how there
  • 02:04are potentially some strategies
  • 02:06that we can use to build systems
  • 02:08for implementation and then end
  • 02:11with some discussion about engaging
  • 02:14community partners in work in this area.
  • 02:16So then we'll get into the good discussion.
  • 02:21So the first thing that I
  • 02:22wanted to to kick us off with is
  • 02:25really about the importance of
  • 02:26relationships for implementation.
  • 02:28And these are relationships between
  • 02:30individuals and organizations.
  • 02:32And this work has really led to a
  • 02:35couple important lessons learned
  • 02:37for me that have sparked additional
  • 02:40research questions along the way.
  • 02:42So the first lesson that I learned
  • 02:45unfortunately the hard way is that
  • 02:47breakdowns in relationships have
  • 02:49consequences for lots of things,
  • 02:50including implementation.
  • 02:53And I want to tell you a little
  • 02:55bit about our gateway call study
  • 02:56and this was a five year system
  • 02:58demonstration that was funded
  • 03:00through the US Children's Bureau and
  • 03:02was conducted in partnership with
  • 03:04Franklin County Children's Services.
  • 03:05And I believe Connecticut also was one
  • 03:08of the demonstration sites for these grants.
  • 03:11And the purpose of this of this
  • 03:13demonstration was to improve access
  • 03:15to mental health services for kids
  • 03:17who were involved in foster care.
  • 03:19And we worked with Franklin
  • 03:21County Children's Services,
  • 03:22which is a county based child
  • 03:25welfare agency here in Central Ohio
  • 03:27to design and implement a service
  • 03:30cascade that began with mental health
  • 03:33screening and mental health assessment
  • 03:35within the child's welfare system.
  • 03:38And the assessments were then done by by
  • 03:40Co located behavioral health clinicians.
  • 03:43Based on the screening and the assessment,
  • 03:45children were then supposed to be
  • 03:47referred to treatment in the mental
  • 03:50health system in the community.
  • 03:51Service was for kids up to the age of
  • 03:5418 and this was just for kids who are
  • 03:56going into out of home placements.
  • 03:59So sounds like it would make a lot of
  • 04:01good sense considering the prevalence
  • 04:03of mental health disorders among
  • 04:05children in foster care so high and
  • 04:07much higher than in the general population.
  • 04:09And so our main question in
  • 04:11the outcome evaluation was,
  • 04:13well,
  • 04:13did this care cascade improve
  • 04:15access to mental health services
  • 04:17and did kids get better?
  • 04:19Did we see a reduction in symptoms
  • 04:22and an improvement and functioning?
  • 04:24And one of the things that we
  • 04:26learned is that kids who received
  • 04:28gateway call received three times
  • 04:30the number of mental health visits
  • 04:32compared to those in our comparison.
  • 04:35We used a propensity score
  • 04:37matched comparison condition.
  • 04:39But when we took a look at whether or
  • 04:42not children or the rate of mental
  • 04:45health service access among kids,
  • 04:47we saw that 46% in gateway call got
  • 04:50access to mental health services.
  • 04:52Of kids who screened positive
  • 04:55in our screening process,
  • 04:57only 46% got access to mental health.
  • 05:00That means at least one specialty service
  • 05:03visit compared to 33 in the comparison group.
  • 05:06So even though there is a 13% difference
  • 05:10in those in that percentage rate,
  • 05:13it was not a statistically significant
  • 05:16difference and 46% is pretty darn low,
  • 05:19which raises questions about where,
  • 05:23where did this intervention breakdown?
  • 05:26On a surface,
  • 05:27three times more services sounds
  • 05:30wonderful and it is great.
  • 05:32Why weren't we making the connection
  • 05:34for more kids?
  • 05:35So it's a $3,000,000 demonstration.
  • 05:38So this was really troubling
  • 05:40and despite the fact that 67% of the kids
  • 05:43who were coming into our experimental
  • 05:45condition were screening positive,
  • 05:47so we were missing a lot
  • 05:49of children along the way.
  • 05:50So drawing on background
  • 05:52and implementation science,
  • 05:54we went back to take a closer look,
  • 05:57component by component.
  • 05:58And so this bar graph shows
  • 06:00the distribution of children
  • 06:02in our experimental condition.
  • 06:04These were kids who came in through
  • 06:06eight designated intake units in at the
  • 06:11child welfare agency and the first bar,
  • 06:14you'll want to follow the
  • 06:15blue proportion of the bar.
  • 06:17These are the percentage of kids that
  • 06:20received the component of gateway call.
  • 06:22So we screened almost 95% of kids
  • 06:27who came into this intake unit.
  • 06:29Of those kids,
  • 06:3167 screened positive unless these
  • 06:34were also with developmentally
  • 06:36appropriate screeners or then we
  • 06:38were able to complete assessments,
  • 06:41full diagnostic assessments
  • 06:43for 63% of these children,
  • 06:45which is still really high.
  • 06:47But then when we connected
  • 06:49their child welfare records,
  • 06:50screening and assessment records
  • 06:52with Medicaid billing records,
  • 06:54where we would be able to see did
  • 06:57these kids get licensed mental
  • 06:59health treatment in the community,
  • 07:01We start to see exactly where
  • 07:04this care cascade broke down.
  • 07:06Which begs the question,
  • 07:08what the heck happened in between
  • 07:11assessment and getting served in the
  • 07:13community in that period of time?
  • 07:16One of we experienced over those
  • 07:18five years a lot of disruptions
  • 07:21in partnerships when we saw
  • 07:24major collaboration breakdowns.
  • 07:26There was a disruption in contracts
  • 07:28with the Behavioral Health
  • 07:29Assessment Team and other providers
  • 07:31in the community who would have
  • 07:33been providing evidence based
  • 07:34mental health care for these kids.
  • 07:36There was extraordinary worker
  • 07:38turnover in both the child welfare
  • 07:40and the behavioral health system,
  • 07:43which disrupted those frontline
  • 07:44partnerships that we rely on
  • 07:46in practice to connect kids and
  • 07:49families to care and to make
  • 07:51sure that it's well coordinated.
  • 07:53We saw a lot of variations in the way
  • 07:56that frontline child welfare workers
  • 07:58were referred and followed up on care,
  • 08:01and we realized at the end that
  • 08:04we did not engage a critical
  • 08:06partner in the community.
  • 08:08We were not engaging with some of
  • 08:10our foster care providers in the
  • 08:13community who were also responsible
  • 08:15for making sure that kids were
  • 08:18referred and followed up on service
  • 08:21referrals to mental health care.
  • 08:22So all around,
  • 08:23this was a story of we were
  • 08:25able to implement successfully
  • 08:27within the child welfare system,
  • 08:29but we didn't get to our ultimate
  • 08:31desired outcome because our partnerships
  • 08:33were not as strong as they needed to
  • 08:36be between the child welfare system
  • 08:38and the behavioral health system.
  • 08:42So this goes back to what we know from
  • 08:45the literature and what we know in theory
  • 08:48about relationships and implementation.
  • 08:50These social relationships,
  • 08:52whether they are between individual
  • 08:54clinicians working at the front lines,
  • 08:57or organizations that are working in the
  • 08:59community on behalf of a common population or
  • 09:02among team members within a clinic setting.
  • 09:05These relationships are critical because
  • 09:07they defuse information that could be
  • 09:11technical information about an innovation.
  • 09:14They defuse expertise,
  • 09:15and so information about how
  • 09:18to use a new innovation,
  • 09:21it diffuses social influence.
  • 09:23We are, we are subject to
  • 09:25influence by what our peers think.
  • 09:27And when we hear about a successful
  • 09:29example of a supervisor or a peer
  • 09:32or someone else in our in our
  • 09:34clinic about a successful use case,
  • 09:37we might be more likely to
  • 09:39adopt that later on.
  • 09:40And then of course,
  • 09:42especially for organizations,
  • 09:43those relationships that are developed,
  • 09:45they defuse resources,
  • 09:47they're conduits for money,
  • 09:49they're conduits for other types
  • 09:51of of resources, influence,
  • 09:53space, colocation.
  • 09:55So these relationships are super important.
  • 10:01So the next lesson that we learned
  • 10:04is that our relationships not only
  • 10:06does do breakdowns in collaborative
  • 10:10relationships side sideline implementation,
  • 10:12our relationships shape us
  • 10:15in really important ways.
  • 10:17And so this I'm going to share a
  • 10:19little bit of information about
  • 10:21a study that I that I did when I
  • 10:24was a post doc back in the day.
  • 10:27And this was with a group of 32
  • 10:30children's mental health organizations
  • 10:31that are in Saint Louis County,
  • 10:34which is where I did my PhD before going
  • 10:37over to North Carolina for my post doc.
  • 10:40And these 32 organizations came together
  • 10:42to implement trauma focused cognitive
  • 10:44behavioral therapy in response to
  • 10:46the rise of the number of kids that
  • 10:49were coming into the mental health
  • 10:51system with Post Traumatic Stress
  • 10:53Disorder and really wanting to make
  • 10:55a difference in terms of the quality
  • 10:58and the amount of services that were
  • 11:00available for kids and families.
  • 11:01And so there the group of 32 organizations.
  • 11:05This was led by the Missouri St.
  • 11:08Louis County
  • 11:11Children's Advocacy Center at the
  • 11:13Missouri at University of Missouri.
  • 11:14They, they organized a learning
  • 11:17collaborative and they brought
  • 11:18teams from these 32 organizations
  • 11:20together because they thought
  • 11:22that by bringing them together,
  • 11:24they they'd be able to share
  • 11:26learning and implement better.
  • 11:28And so the first thing that we
  • 11:30did together was just assess
  • 11:31relationships at the beginning.
  • 11:33So before you started implementing,
  • 11:35before you started training on trauma Focus,
  • 11:38CBT, exactly who do you go to for advice?
  • 11:42And that was the first thing that we
  • 11:44asked folks when they got started,
  • 11:45because we know social influence matters.
  • 11:48So this is an ego network analysis.
  • 11:51And we asked each clinician from these
  • 11:5432 organizations to nominate 5 people who
  • 11:57they turn to for advice about serving
  • 12:00kids with post traumatic stress disorder.
  • 12:03And on average,
  • 12:05clinicians nominated 3.9,
  • 12:06so almost four people.
  • 12:07So they had people to turn to for advice
  • 12:10and 72% of the peers that they nominated
  • 12:14for colleagues in their own own organization,
  • 12:17which is not uncommon.
  • 12:19But we also saw that 15%
  • 12:22referred to other folks,
  • 12:256% referred to colleagues
  • 12:26in private practice.
  • 12:27So outside of those those
  • 12:30organizations that were part of
  • 12:32this learning collaborative and
  • 12:35about 5% referred to experts.
  • 12:37So these were,
  • 12:38these were kids in the child advocacy center.
  • 12:41Now when you take a look at so a
  • 12:45clinician might have this ego network
  • 12:47of 3.9 or four other colleagues
  • 12:50that they turn to for advice.
  • 12:52But when you aggregate those
  • 12:54findings at the network level,
  • 12:56we can start to make some
  • 12:58inferences about the structure
  • 12:59of relationships in that network.
  • 13:01And so using that data,
  • 13:04we created a network diagram,
  • 13:05which is the first step in a network
  • 13:08analysis to visualize how this advice
  • 13:11network looked in Saint Louis at the
  • 13:14beginning of the Learning Collaborative.
  • 13:16So through that nomination process,
  • 13:18we identified 422 people who were
  • 13:22providing advice to clinicians
  • 13:24in Saint Louis about kids with
  • 13:27post traumatic stress disorder.
  • 13:29And this was after we cleaned up the
  • 13:31data and removed references to Freud.
  • 13:34So we we did a good job cleaning that data.
  • 13:37And so each dot,
  • 13:39each circle on these graphs
  • 13:41represents a person, a clinician,
  • 13:43and each line represents an
  • 13:46advice seeking relationship.
  • 13:48The triangle nodes,
  • 13:49these are our experts,
  • 13:51these are our child advocacy folks who
  • 13:53are doing the training on trauma focus,
  • 13:54CBT.
  • 13:55And again this is before they began training.
  • 13:59So what we can see here,
  • 14:01we can use some network metrics.
  • 14:06Here we go. So one of the things that
  • 14:07we can start to observe just by taking
  • 14:09a look at these graphs is that there is
  • 14:12some disconnection within the network.
  • 14:14We have a core group of folks that
  • 14:16are sort of kind of connected with
  • 14:17one another in very indirect ways.
  • 14:19But then we have a lot of pockets
  • 14:22out here on the periphery and we
  • 14:24have a lot of folks who are not
  • 14:25connected to anyone at all.
  • 14:27And network analysis allows us to
  • 14:29generate some whole network metrics
  • 14:31that tell us just about the the level
  • 14:33of connectivity within these systems.
  • 14:36So density reflects the proportion
  • 14:39of of actual ties to potential.
  • 14:41So that we might read this as
  • 14:45this is so you know,
  • 14:47higher is better centralization,
  • 14:49the degree to which the network is
  • 14:52centralized around a few core individuals,
  • 14:54the degree to which that it's clustered,
  • 14:57the degree to which those advice
  • 14:59seeking relationships are reciprocal.
  • 15:01Because if I ask Doctor Teebs for
  • 15:03advice and then Dr.
  • 15:05Teebs asks me for advice,
  • 15:06that's a much stronger relationship and
  • 15:08that's a much stronger level of influence.
  • 15:11And if it's, you know,
  • 15:13I just ask Doctor Teebs for advice,
  • 15:14which I totally would.
  • 15:17And so agency homophily also reflects
  • 15:20the degree to which that advice seeking
  • 15:23those advice seeking patterns are governed
  • 15:25by being in the same organization.
  • 15:28So just at baseline just at the outset we
  • 15:31got a sense for how this advice seeking,
  • 15:34how this advice seeking network looked
  • 15:37and and that we were already able to
  • 15:39identify some patterns in terms of who
  • 15:41is influential in this network which
  • 15:43would be these faculty experts but
  • 15:45that not everybody else was connected.
  • 15:48The other lesson learned along the
  • 15:49way is that just because folks are not
  • 15:51connected at one minute doesn't mean
  • 15:53that they won't be connected in another
  • 15:55and that these relationships change.
  • 15:56And so we followed up in with the
  • 15:59same type of data collection with
  • 16:01these clinicians at two other time
  • 16:04points and we were able to take a
  • 16:06look at how that network changed.
  • 16:09So for the background,
  • 16:10the Learning Collaborative Model that
  • 16:12was used to help support implementation
  • 16:15across these 32 organizations is
  • 16:17based on the Institute for Healthcare
  • 16:19Improvements Breakthrough Series and
  • 16:21Learning Collaborative Model and it is
  • 16:24steeped in quality improvement practices.
  • 16:26It brings together teams
  • 16:28from multiple agencies.
  • 16:30It emphasizes shared learning and influence.
  • 16:33So theoretically,
  • 16:34we would be not only building networks,
  • 16:36but also activating them in
  • 16:39support of implementation.
  • 16:40And it was intended,
  • 16:41this model was intended to not only
  • 16:44build relationships within teams among
  • 16:46clinicians from the same organization,
  • 16:49but also build relationships
  • 16:51among clinicians across teams
  • 16:53and across organizations.
  • 16:55And so there's some preparatory
  • 16:57work that agencies do before they
  • 17:00begin the learning collaborative.
  • 17:02Then they come together for three
  • 17:04in person learning sessions over
  • 17:06the duration of about a year or so.
  • 17:07And in between those in person
  • 17:10learning sessions, they take what
  • 17:11they learn and begin implementing
  • 17:13it using plan to study at cycles,
  • 17:16which is classic quality improvement work.
  • 17:18And in between those teams are supported
  • 17:22using coaching calls and team calls.
  • 17:25There's web support and other
  • 17:26types of support to use quality
  • 17:28improvement techniques.
  • 17:29So it's a very intensive model
  • 17:32for supporting implementation and
  • 17:34really scaling across the region.
  • 17:36There's some questions about
  • 17:38how they work though.
  • 17:39And so our theory was that they work
  • 17:42potentially by building networks.
  • 17:44So this bar on the left reflects
  • 17:46that breakdown of those ego
  • 17:48network partnerships at Time 1.
  • 17:50So 72% of folks that were being
  • 17:54asked for advice about treating
  • 17:56post traumatic stress disorder
  • 17:58among children at time at the end
  • 18:00of the Learning Collaborative,
  • 18:01that was still the most dominant
  • 18:04source of advice.
  • 18:05But we've got to see that there
  • 18:07were some significant changes in the
  • 18:10proportion of these ego networks.
  • 18:12So we saw a significant reduction
  • 18:15of outside individuals of the other
  • 18:17folks that were being asked for advice.
  • 18:20We saw a significant reduction in
  • 18:22the number of private practitioners
  • 18:24who were being asked for advice
  • 18:26about treating Trauma focus or about
  • 18:28implementing trauma focus CBT.
  • 18:31And we saw a significant increase
  • 18:34in the number of times that folks
  • 18:36were asking the experts,
  • 18:38the learning collaborative leaders for
  • 18:40advice about post traumatic stress disorder.
  • 18:43So we did see a shift in those ego networks.
  • 18:46Now this doesn't look like,
  • 18:47you know,
  • 18:4872% to 66%.
  • 18:50This does not look like a drastic
  • 18:53difference at the individual level,
  • 18:55but when we extrapolate and bring
  • 18:57it out to the systems level,
  • 18:59these minor changes resulted in some
  • 19:02pretty major changes at the network level.
  • 19:06So this compares the network
  • 19:08metrics between learning session
  • 19:09one and learning session three.
  • 19:12We're still dealing with the same 422
  • 19:15individuals who had been nominated.
  • 19:17Over time we saw an increase in the
  • 19:19isolates where the people who are
  • 19:22not connected and these happened
  • 19:23to be people who were not part
  • 19:26of the learning collaborative.
  • 19:28We did see in we cite we saw a slight
  • 19:30decrease in density which means
  • 19:33that the overall connectedness,
  • 19:35but we saw an increase in the centralization.
  • 19:38We saw that there was increasing
  • 19:40clustering among folks in the
  • 19:42learning collaborative who are
  • 19:44asking one another for advice,
  • 19:46who are leaning on one another
  • 19:48for support to treat kids with
  • 19:50post traumatic stress disorder.
  • 19:51We saw an increase in reciprocity.
  • 19:53So a strengthening of these advice,
  • 19:55sharing relationships.
  • 20:01So the key takeaways here is
  • 20:02that there was more isolates,
  • 20:04it was more centralized and we
  • 20:06saw these stronger relationships.
  • 20:08So these relationships can
  • 20:09change over time and they can
  • 20:12change during implementation.
  • 20:14We did a deeper dive into trying
  • 20:17to explain why we would see some
  • 20:19of these changes and this is using
  • 20:22exponential random graph modeling to
  • 20:25understand predictors of tie formation.
  • 20:27So what would predict someone forming
  • 20:30a new advice seeking tie over the
  • 20:33course of the learning collaborative
  • 20:35and some of our key takeaways.
  • 20:37And this is framed in terms
  • 20:39of transactive memory systems,
  • 20:40which is an information seeking
  • 20:43or communication theory that
  • 20:45expertise quality is important.
  • 20:47We saw that being a faculty expert or
  • 20:50supervisor was associated with forming
  • 20:52new ties or being a source of information,
  • 20:55a source of advice.
  • 20:57So we know that expertise
  • 20:58quality is important.
  • 21:00We saw that being in the same organization
  • 21:03and also being from the same discipline,
  • 21:06social workers asking advice
  • 21:07of other social workers,
  • 21:08psychologists asking advice of
  • 21:10other psychologists that that was
  • 21:12associated with forming a new tie or
  • 21:15maintaining an advice seeking tie,
  • 21:17which reinforces how important
  • 21:19accessibility both physical proximity
  • 21:21but also social similarity might be
  • 21:24for shaping the development of these
  • 21:27relationships for implementation.
  • 21:30We also saw that having a prior
  • 21:32tie or being connected in some
  • 21:35way either directly or indirectly
  • 21:37to others is also important for
  • 21:40shaping and ties that we build.
  • 21:41We build on prior relationships.
  • 21:44It's much easier to build a tie with
  • 21:47someone that's already there to either
  • 21:50to either increase the frequency or
  • 21:53to reciprocate advice seeking and
  • 21:55sharing or to connect through triads.
  • 21:58So that's the concept that if I'm going
  • 22:01to pick on Doctor Elizabeth Connors here.
  • 22:03So if Elizabeth asks Jack for
  • 22:06advice and I ask Jack for advice,
  • 22:10that theory would suggest that
  • 22:12over time by us both virtually
  • 22:14being connected to Doctor Teves,
  • 22:16that we would then ask each other for advice.
  • 22:18And that's exactly what we saw happening.
  • 22:20So we that's how that explains this
  • 22:24clustering phenomenon that we saw over time.
  • 22:26So we really do build on these existing
  • 22:29relationships when we are looking to
  • 22:32build new ones over time and this has
  • 22:35important implications for what we
  • 22:37might expect later and when we are trying to.
  • 22:39Very deliberately build these networks and
  • 22:43build these partnerships for implementation.
  • 22:46So this led to a series of questions about
  • 22:50how exactly could we build networks,
  • 22:53Can we be more thoughtful,
  • 22:55planful,
  • 22:56strategic in the field of implementation?
  • 22:59We're all about building and advancing
  • 23:02the science of implementation strategies,
  • 23:05these deliberate efforts to integrate
  • 23:08and sustain evidence based practice
  • 23:11into routine care systems.
  • 23:12And if we know relationships are
  • 23:15important for implementation,
  • 23:17are there strategies that we can use
  • 23:20to deliberately build the system in a
  • 23:22way that will support implementation
  • 23:24over the long home?
  • 23:25And so with a with my colleague, Dr.
  • 23:28Reza Yousafi Murai,
  • 23:29who's at the University of Rochester,
  • 23:31we started thinking about
  • 23:33network building interventions.
  • 23:35And Tom Valenti has done a
  • 23:36lot of work in this area.
  • 23:38He has a new book, I believe,
  • 23:40about network interventions.
  • 23:42These are purposeful efforts to use
  • 23:45social networks or social network data.
  • 23:47And he characterized 4 different
  • 23:50types of network interventions.
  • 23:52These are individuals where we
  • 23:54might identify a champion to lead
  • 23:56our implementation efforts or other
  • 23:58types of system change efforts.
  • 24:00Maybe we use a segmentation approach
  • 24:03where we would I use network data to
  • 24:06identify groups where we might drop in
  • 24:09an intervention or prioritize for an
  • 24:12experiment or a change of some type.
  • 24:15Induction that refers to using networks to
  • 24:19simulate interactions and promote diffusion,
  • 24:22so relying on those existing
  • 24:24networks to spread messages.
  • 24:26But the one that we thought was most
  • 24:30related to implementation strategies were
  • 24:33these alteration types of interventions.
  • 24:36These are deliberate attempts to
  • 24:38change the networks either by adding
  • 24:41or deleting people or organizations
  • 24:43from the network,
  • 24:45adding or deleting links that
  • 24:46are in the network,
  • 24:47those pair wise relationships.
  • 24:49We know that a few tweaks in those
  • 24:52relationships from the learning
  • 24:53collaborative study can go a long way
  • 24:56in terms of shifting the structure
  • 24:58or potentially rewiring the links
  • 25:00in terms of increasing the strength
  • 25:03or decreasing the strength or
  • 25:05changing the type of resource or
  • 25:08the content of those relationships.
  • 25:10So one of our in some of our early meetings,
  • 25:14so Rosa and I met at the dissemination
  • 25:18and implementation Research
  • 25:20conference back in 2016 as like blown
  • 25:23network social network analysts and
  • 25:26implementation scientists and both
  • 25:28really excited about this area.
  • 25:30And so we started by looking at the
  • 25:33Eric taxonomy of implementation strategies.
  • 25:36The expert recommended implementation change.
  • 25:39I I just what's your bad acronym and
  • 25:42Eric is an acronym not a person but
  • 25:44the the taxonomy of implementation
  • 25:46strategies we were thinking about
  • 25:48think about all the implementation
  • 25:50strategies that are in the taxonomy that
  • 25:53reference relationships in some way we do.
  • 25:57We advocate that folks use
  • 25:59strategies like build a coalition.
  • 26:01Well that's building relationships
  • 26:03among entities for the purposes of
  • 26:06of implementation. Create a new team.
  • 26:10Promote network weaving.
  • 26:11Can you explain what that means to me?
  • 26:14I would appreciate it.
  • 26:15I'm still a little confused.
  • 26:16Create a learning collaborative,
  • 26:18which we knew from the Saint
  • 26:20Louis study was an implementation
  • 26:22strategy and we knew that those
  • 26:24partnerships changed over time.
  • 26:26Develop academic partnerships between
  • 26:28community partners and researchers.
  • 26:30Develop resource sharing agreements.
  • 26:33So these relationship building
  • 26:35approaches were inherent in our Eric
  • 26:38taxonomy and they connected with this
  • 26:40idea of a of a network alteration
  • 26:43intervention where we were deliberately
  • 26:45trying to build new relationships or
  • 26:49alter those relationships in some way.
  • 26:52So we embarked on a systematic
  • 26:54scoping review and I will not share
  • 26:57how many years that it took us to
  • 26:59do the systematic scoping review,
  • 27:02but we come the literature not just
  • 27:04in healthcare but across a variety
  • 27:07of disciplines to identify studies
  • 27:09that tested or examined network
  • 27:13alteration interventions.
  • 27:14Now not all of those studies characterize
  • 27:16them as network alteration interventions.
  • 27:19So we wanted to be very thoughtful
  • 27:21about including only those studies that
  • 27:24looked at network change over time.
  • 27:26So at least two data points and where
  • 27:28there was a sufficient discussion
  • 27:30about the type of intervention that was
  • 27:33being used to change those networks.
  • 27:36And through an iterative synthesis process,
  • 27:38we developed a typology of eight
  • 27:41strategies or eight types of network
  • 27:44building interventions that we
  • 27:46think could be potentially useful
  • 27:48in implementation and elsewhere.
  • 27:50So we found three types of context
  • 27:54based strategies.
  • 27:55So these are interventions that try to
  • 27:58change the larger environment of the network,
  • 28:01including creating a group like
  • 28:04creating a coalition,
  • 28:05changing the environment.
  • 28:07So this might be a natural
  • 28:09shift in community needs,
  • 28:11maybe this is a shift in the
  • 28:15regulatory environment or change the
  • 28:17composition like introduce a mentor.
  • 28:19These environmental changes,
  • 28:20prompt shifts in the way that
  • 28:23we connect with one another.
  • 28:26And so it is an indirect intervention
  • 28:28that's intended to leverage sort
  • 28:31of those naturally occurring
  • 28:33partnerships that we have.
  • 28:34And our natural tendency is to shift
  • 28:36the way that we partner with one
  • 28:37another in those environmental.
  • 28:39In those environmental changes,
  • 28:42we identified 4 actor based strategies.
  • 28:44So these are strategies that target
  • 28:47individuals within the network.
  • 28:49These might involve changing skills,
  • 28:51so training folks on social skills or
  • 28:54or how to how to be a better partner,
  • 28:57or how to be or how to ask for advice,
  • 29:00or how to ask or or how not to be lonely.
  • 29:04We found a lot of literature in
  • 29:07the loneliness field,
  • 29:08changing knowledge so helping
  • 29:10folks understand what their larger
  • 29:12network looks like,
  • 29:13where there are gaps and where
  • 29:15there are strengths,
  • 29:16under the premise that when we're
  • 29:18more aware of our environment,
  • 29:19we might work within it a little differently.
  • 29:22Changing prominence.
  • 29:23So elevating an individual as a champion
  • 29:26or some other type of leader within
  • 29:29the network can automatically shift
  • 29:31the way that others partner with that person.
  • 29:34Alternatively,
  • 29:34in the bullying literature,
  • 29:36we also see the same type of strategy
  • 29:38work in the opposite direction,
  • 29:41where we try to deemphasize an individual
  • 29:44that might be diffusing negative
  • 29:47negative behavior or negative types
  • 29:49of resources throughout the network.
  • 29:52And then the 4th actor base strategy
  • 29:54was around changing the motivation,
  • 29:56so dropping an incentive in
  • 29:59there for partnerships.
  • 30:01Whether it was very deliberate or you know,
  • 30:04sometimes the you know,
  • 30:05you might have a motivation to write
  • 30:08a paper together that's a motivation
  • 30:10that might stimulate a new partnership
  • 30:13between individuals in the network.
  • 30:15And then the 8th strategy that we
  • 30:18identified were these tie based strategies.
  • 30:20These are the ones where it's
  • 30:22a it's almost a very,
  • 30:26I'm going in with a scalpel almost.
  • 30:28I am not a surgeon, I'm not a I'm not
  • 30:30even a a physician even though I'm
  • 30:32in general attorney for medicine.
  • 30:34You know this is going in and
  • 30:36operating on a particular tie,
  • 30:39one tie or a specific type of
  • 30:41tie in the network and this is
  • 30:43by changing the relationship.
  • 30:45So maybe it is dissolving
  • 30:48that pair wise relationship,
  • 30:50maybe it is specifically brokering that
  • 30:52relationship or maybe it's building
  • 30:55on that relationship or changing the
  • 30:57way that that relationship works.
  • 30:59So we can think about this in the
  • 31:01context of service delivery systems.
  • 31:03There are two organizations that
  • 31:05maybe refer clients to one another
  • 31:08and we go in and we say can't
  • 31:10refer clients to one another.
  • 31:12What if you developed a
  • 31:13joint program together.
  • 31:14So that would that's an example of a tie
  • 31:17based strategy or a tie based intervention.
  • 31:19And so we just published that last
  • 31:22year and we're very proud of it
  • 31:24and we're looking for examples and
  • 31:26opportunities to begin bringing
  • 31:28this into the implementation field.
  • 31:30And the reason that we did this
  • 31:32was to help further specify some
  • 31:35of those more relationally focused
  • 31:38implementation strategies.
  • 31:40I want to share a little bit more.
  • 31:41So the third,
  • 31:42third set of studies that I wanted
  • 31:45to share about were building on this
  • 31:48theme about tie based relationships.
  • 31:50We knew from our learning collaborative
  • 31:53study that you know small changes
  • 31:55and a few relationships can have
  • 31:58resounding effects on the larger system.
  • 32:01And so at the organizational level,
  • 32:04we want to be able to understand
  • 32:06exactly what kinds of tie based
  • 32:08relationships might we want to build
  • 32:10or might be want to target and in
  • 32:13particular what can we do to help
  • 32:16strengthen those relationships.
  • 32:19There's a history of large
  • 32:21demonstration projects and network
  • 32:23building studies that have been done
  • 32:26in mental health service delivery
  • 32:27over the years by Keith Proband,
  • 32:29Brent Millward and Public Administration,
  • 32:32Joe Morrissey,
  • 32:33Bob Rosenheck and Mental
  • 32:35Health Services Research.
  • 32:36And these series of demonstration
  • 32:39projects throughout the 80s,
  • 32:41the 90s and the early 2000s demonstrated
  • 32:43to us that just building relationships
  • 32:46is not necessarily going to make
  • 32:49a difference for client outcomes.
  • 32:52And that more relationships by trying
  • 32:54to improve the density of these
  • 32:56relationships by hoping that everybody
  • 32:58comes together and everybody works
  • 33:00with one another and everybody refers
  • 33:02that more is not necessarily better.
  • 33:05That really what has been tied to
  • 33:08improvements in client outcomes is this
  • 33:11idea that a very strong partnerships
  • 33:13among small groups of organizations
  • 33:15that networks that are organized
  • 33:18around very intensely collaborating
  • 33:20small groups of organizations that
  • 33:22in a sense are really integrating
  • 33:25their work together both at the
  • 33:27front line and also operationally
  • 33:29administratively that these are the
  • 33:31types of groups that are likely to help
  • 33:35produce better outcomes rather than
  • 33:36trying to make everybody work with everyone,
  • 33:38which is really hard.
  • 33:40We only have 24 hours a day.
  • 33:42So this motivated a next series of studies
  • 33:46and we're developing a tool kit.
  • 33:47Well, we did develop a tool kit
  • 33:50called Collaborating across Systems
  • 33:52for Program Implementation CASPI.
  • 33:54And this work was funded by the
  • 33:55National Institute on Drug Abuse
  • 33:57and the Robert Wood Johnson
  • 33:59Foundation System for Action program.
  • 34:00And our goals were to examine and
  • 34:03specify the specific ways that
  • 34:05agencies were working with one another,
  • 34:07the specific time based relationships
  • 34:09that were being developed to
  • 34:12implement an intervention at the
  • 34:14intersection of child welfare and
  • 34:16substance use treatment systems.
  • 34:18And it was intended to inform a toolkit.
  • 34:21We leveraged a naturally occurring
  • 34:22roll out of an evidence based practice
  • 34:25here in Ohio and we use mixed methods,
  • 34:27multiple case study and so this
  • 34:30is this project is being carried
  • 34:32out in the context of Ohio START.
  • 34:35Start is Sobriety Treatment and
  • 34:37Recovery teams which is an evidence
  • 34:40based model for child welfare agencies
  • 34:44to help identify parents who are
  • 34:46coming into the system because of
  • 34:48parental substance use disorder.
  • 34:50In Ohio,
  • 34:51especially at the rise of the opiate crisis,
  • 34:53we saw a dramatic increase in the
  • 34:55number of kids going into foster
  • 34:58care because their parents had some
  • 35:00type of substance use disorder.
  • 35:02And we also know from the literature
  • 35:04and from our experience experiences
  • 35:06that because of the difficulty in
  • 35:09treating substance use disorder,
  • 35:11these families were less likely to reunify.
  • 35:14These were families that, you know,
  • 35:16ended up staying separated and
  • 35:18their children ended up going,
  • 35:20you know, persisting in foster care.
  • 35:22Termination of parental rights,
  • 35:24that is incredibly traumatic for families.
  • 35:26And so START was developed by Tina
  • 35:29Willauer at Children and Family Futures
  • 35:31originally in Cuyahoga County which
  • 35:34is the Cleveland area here in Ohio.
  • 35:37It was originally developed for these
  • 35:41families and we we know there was a
  • 35:44three county demonstration in Kentucky
  • 35:47before it was adopted here in Ohio.
  • 35:50And if they were able to demonstrate
  • 35:52that this particular model expedites
  • 35:54parents access to treatment and
  • 35:56improved treatment retention,
  • 35:58parents were able to demonstrate
  • 36:00higher levels of sobriety.
  • 36:01And most it's important to me it
  • 36:03kept parents and kids together
  • 36:05before and after the intervention
  • 36:07start is a multi component model.
  • 36:09And so the way that it works here in Ohio
  • 36:12is that when a child welfare case opens,
  • 36:15initially,
  • 36:15there's a screening that's done.
  • 36:19And I did.
  • 36:22We are, we're wrestling a little bit right
  • 36:24now about whether to do universal screening,
  • 36:26whether there's capacity
  • 36:28to do universal screening,
  • 36:29which as a researcher I'm like,
  • 36:30yes, we should do this.
  • 36:31But as a practitioner,
  • 36:32I also understand some of the resource
  • 36:35constraints that we've got in the field.
  • 36:37But the idea is that when a
  • 36:39child welfare case opens,
  • 36:40so when there is sufficient
  • 36:42information to warrant opening a child,
  • 36:44significant information about a risk
  • 36:46to the safety of children in the home,
  • 36:49that it warrants opening the case.
  • 36:51Ideally,
  • 36:52A Screener for substance use
  • 36:54disorder is completed.
  • 36:55And if the Screener is positive,
  • 36:57ideally those parents are
  • 36:59referred to the START program in
  • 37:01their county within 14 days.
  • 37:03Within four days they have a shared
  • 37:06decision making meeting which involves
  • 37:08child welfare caseworkers, supervisors,
  • 37:10behavioral HealthPartners from the
  • 37:13organization and most importantly,
  • 37:16parents and parent advocates get together
  • 37:19around the table to talk about the
  • 37:22case plan and make decisions together
  • 37:24about the next course of action.
  • 37:26Within seven days of that
  • 37:28shared decision making meeting,
  • 37:30parents are connected with
  • 37:31a family peer mentor.
  • 37:32This is someone with lived experience
  • 37:35of both recovery and child welfare
  • 37:38experience and I personally think
  • 37:40is the magic of this model.
  • 37:42And so they have intensive
  • 37:44contact with this family, peer,
  • 37:45mentor, At the same time,
  • 37:47they're getting referred for a mental health
  • 37:50or substance use disorder assessment.
  • 37:52They're getting into treatment and they
  • 37:55are expected to complete 4 treatments.
  • 37:57All of this is supposed to happen in 38 days,
  • 38:01Doesn't always happen.
  • 38:03It very rarely happens in 38 days
  • 38:05because it's very difficult to implement
  • 38:08all of these components to align them
  • 38:11across child welfare and substance
  • 38:13use treatment systems and make sure
  • 38:16that they're happening so quickly.
  • 38:18Like the gateway call study that
  • 38:20I began with START reminds me
  • 38:23so much of that because it is,
  • 38:25it is a service cascade,
  • 38:26it's a clinical pathway that
  • 38:29requires really tight alignment not
  • 38:31only within these systems and the
  • 38:33components that are delivered within
  • 38:36child welfare and substance use,
  • 38:38but such close alignment across
  • 38:41those systems.
  • 38:42In fact,
  • 38:43sometimes the family peer mentor
  • 38:45is employed by the substance
  • 38:47use treatment organization.
  • 38:48You know,
  • 38:49the substance use treatment
  • 38:50clinicians need to be part of the
  • 38:52shared decision making meetings.
  • 38:53So there's a lot of points of integration
  • 38:56across these systems with this model.
  • 38:58And thinking about that first hard
  • 39:01lesson learned about how relationships
  • 39:03can disrupt implementation,
  • 39:05we had lots of very,
  • 39:07very early conversations with our partners.
  • 39:10And our partner for this particular
  • 39:12work is the Public Children's
  • 39:14Services Association of Ohio, TCSAO.
  • 39:16And they're a nonprofit organization
  • 39:19that represents all 85 county child
  • 39:22welfare agencies here in the state.
  • 39:24And they have been,
  • 39:26they've taken the leadership
  • 39:28of implementing Ohio Start,
  • 39:29so they provide implementation support
  • 39:33training for all of these counties.
  • 39:35And we had some very early conversations
  • 39:38at first the model first pulled out
  • 39:40with 17 counties in Southeastern Ohio,
  • 39:42which is predominantly the Appalachian
  • 39:44region of the state where we saw
  • 39:46those the highest rates of foster
  • 39:49care entry because of parental Sud.
  • 39:51We had some very,
  • 39:52very early conversations about the
  • 39:54lessons that we learned in gateway
  • 39:56call and how we need to really
  • 39:58focus on these relationships.
  • 40:00And so on their end,
  • 40:02their implementation support,
  • 40:03their technical assistance
  • 40:05providers do help agencies.
  • 40:07They have been coaching agencies to develop
  • 40:10those partnerships early on across systems.
  • 40:13But at the same time,
  • 40:14we developed this research,
  • 40:16these research studies together
  • 40:19thinking like, oh,
  • 40:19this is a good opportunity.
  • 40:21We begin to understand these
  • 40:23phenomenon a little bit more.
  • 40:25And so our studies rely or
  • 40:27we draw on a variety of data sources.
  • 40:29We drew. We collected contracts
  • 40:32and memorandums of understanding
  • 40:33between child welfare and substance
  • 40:36use treatment organizations.
  • 40:37We learned a lot about contracting
  • 40:40capacity in public child welfare agencies.
  • 40:43And as a side note, when I went to
  • 40:45social work school as a master student,
  • 40:47I never thought, you know, 20 years
  • 40:50later I'd be so fascinated by contracts.
  • 40:52So go figure.
  • 40:53But they're really interesting.
  • 40:55We also did small group interviews
  • 40:59across 17 counties,
  • 41:00ended up being 48 small group interviews.
  • 41:02We interviewed folks on the
  • 41:04child welfare side,
  • 41:05folks on the behavioral health side.
  • 41:08We this also happened.
  • 41:10This also happened in between COVID,
  • 41:13we started and then COVID happened
  • 41:15and then we had to take a break
  • 41:17because of COVID mitigation
  • 41:20measures and and shutdowns.
  • 41:23And so keep that in mind as you're
  • 41:25as you're listening to our results
  • 41:27then we brought everyone together.
  • 41:28So after we did the interviews
  • 41:30and the contract analysis,
  • 41:31we brought our partners together.
  • 41:34This involved our PCSAO partners.
  • 41:37It involved the model purveyors.
  • 41:39We also had partners from
  • 41:40the Behavioral health system,
  • 41:41from the Ohio Association of County
  • 41:44Behavioral Health Authorities and the Ohio
  • 41:46Council of Behavioral Health Providers.
  • 41:48We brought them all together to try
  • 41:51to make sense of our results and to
  • 41:54identify and begin to specify the
  • 41:56specific ways agencies were collaborating.
  • 41:59In the meantime,
  • 42:00we were also relying on case records,
  • 42:02worker surveys and we integrated all of
  • 42:06these data using coincidence analysis.
  • 42:08And there's some preliminary findings
  • 42:10that are under review right now,
  • 42:12but that's the the findings that
  • 42:14I wanted to share with you because
  • 42:16they relate back to this idea about
  • 42:18exactly how do we build these
  • 42:20tie based relationships,
  • 42:21our qualitative work and our
  • 42:23expert panel together,
  • 42:24we identified 8 or 7 strategies
  • 42:26that these agencies were using to
  • 42:29develop partnerships between child
  • 42:31welfare and substance use treatment.
  • 42:34Oops,
  • 42:35sorry.
  • 42:35And so we had three strategies that
  • 42:38they were using to staff the program.
  • 42:41So these were occurring at the
  • 42:43executive or administrative level.
  • 42:44These were agency leaders talking
  • 42:47with one another about developing
  • 42:50contracts with one another,
  • 42:52Family peer mentors with lived experience.
  • 42:55Many child welfare agencies,
  • 42:57which are governmental entities governed
  • 43:00by public agency workforce regulations,
  • 43:03have a lot of difficulty
  • 43:06establishing a new position,
  • 43:08a new specialized position,
  • 43:10and often involved negotiations
  • 43:11with their labor unions.
  • 43:13If a position was able to be
  • 43:16established that those individuals
  • 43:17needed to pass a background check in
  • 43:19order to be employed and people with
  • 43:22lived experience might have had a
  • 43:23more recent felony experience that
  • 43:25will preclude them from being the
  • 43:27type of experience that we want to
  • 43:29bring to this to this intervention.
  • 43:32But because of regulations they couldn't
  • 43:34be hired within the child welfare system.
  • 43:36So there were a lot of contracting
  • 43:38arrangements with behavioral health
  • 43:40organizations to bring the family
  • 43:42peer mentor into the behavioral
  • 43:44Health Organization and work then
  • 43:45in a Co located
  • 43:47way which was the 2nd strategy
  • 43:49within the child welfare system.
  • 43:51So we've got administrators hammering
  • 43:53out contracts and memorandums of
  • 43:55understanding around this position.
  • 43:57We had them working together
  • 43:59to figure out how they were.
  • 44:01We're going to Co locate the family
  • 44:03peer mentor of behavioral health
  • 44:06service provider employee within
  • 44:08the child welfare system which is
  • 44:10a public agency to make sure that
  • 44:13they've got access to records,
  • 44:14supervision resources and then
  • 44:16of course how they were going to
  • 44:19supervise these teams across systems.
  • 44:22So these were very much administrative
  • 44:25level strategies that that we were
  • 44:27seeing and they were not as common
  • 44:29as we would have expected to see.
  • 44:30That's what it is a bit of thought.
  • 44:33Then we also saw agencies,
  • 44:35their administrators and then their
  • 44:37supervisors or clinical program
  • 44:39directors working together to
  • 44:40try to figure out about how will
  • 44:43we help bridge the systems for
  • 44:44the parents that are coming in.
  • 44:46And so we saw two strategies that agencies
  • 44:49were using to promote service access.
  • 44:52So again there might have been a
  • 44:54contract or memorandum of understanding
  • 44:56to expedite service access.
  • 44:58Behavioral health services
  • 45:00notoriously have wait lists.
  • 45:01Especially in our rural and
  • 45:04Appalachian communities where we have,
  • 45:06you know, service deserts,
  • 45:07there could be 6 month or a year wait list.
  • 45:11And we know from substance abuse
  • 45:13if for substance use disorder,
  • 45:15if someone's ready to go to
  • 45:17treatment that that could be,
  • 45:18you know that that's a real that's
  • 45:20a huge barrier if if they're
  • 45:22not able to get treatment,
  • 45:23when they're ready to go to treatment.
  • 45:25Also in the context of
  • 45:27the child welfare system,
  • 45:28parents have 12 months to work a
  • 45:31case plan and be able to demonstrate
  • 45:34progress in in their substance use
  • 45:36disorder treatment before going to
  • 45:38a judge where the judge makes the
  • 45:40determination about what's going
  • 45:41to happen with their children.
  • 45:43And so if especially considering
  • 45:45that return to use is common in
  • 45:48substance use disorder treatment,
  • 45:50you know those wait lists have
  • 45:53resounding consequences for families.
  • 45:55And so in order to implement this
  • 45:57model and make sure that parents
  • 45:59could get treatment,
  • 46:00to get treatment quickly,
  • 46:02demonstrate progress,
  • 46:03and ultimately reunite with their
  • 46:05children before that 12 month time is up,
  • 46:09they really needed to work together
  • 46:11to see if they could circumvent
  • 46:12those wait lists,
  • 46:14which introduces a whole other
  • 46:15set of ethical issues.
  • 46:17But you know,
  • 46:19they really work together to try to
  • 46:21make these workarounds within the
  • 46:23system and the resources that they had.
  • 46:25And we also saw instances
  • 46:27of referral protocol.
  • 46:28So really being thoughtful
  • 46:29and streamlined about,
  • 46:31you know,
  • 46:31how exactly what information do we
  • 46:33need to send to this provider in
  • 46:35order to get our parent connected.
  • 46:38Who do I need to talk to?
  • 46:39I need to get this parent at
  • 46:41at the front door,
  • 46:42which was much more of a
  • 46:45frontline collaboration strategy.
  • 46:46Then we also saw two examples
  • 46:49of how frontline workers were
  • 46:51working together to collaborate
  • 46:53across systems for implementation.
  • 46:55So those shared decision making meetings
  • 46:57was a platform for so much case plan
  • 47:00work and collaboration around the case
  • 47:02plan and making sure that those services
  • 47:05that were being offered through the
  • 47:07child welfare system like parenting,
  • 47:10parenting classes and other types of
  • 47:12concrete resources that were being
  • 47:13provided were able to be aligned with the
  • 47:15use disorder treatment that they were
  • 47:17getting in the behavioral health system.
  • 47:19And then of course data sharing
  • 47:22which is never easy.
  • 47:23So there was a lot of time and
  • 47:25attention focused to how we share
  • 47:27information across these systems in
  • 47:29a way that still respects the dignity
  • 47:32and confidentiality of the parents.
  • 47:33But we're able to continue to do our work
  • 47:37together and make informed decisions
  • 47:39about child safety and parent progress.
  • 47:41So we recently, just two weeks ago,
  • 47:45that paper got published
  • 47:47in Implementation Science.
  • 47:48We also,
  • 47:48if you're interested in this kind of work,
  • 47:51we also specified the causal mechanisms
  • 47:54that at least we believe predict or
  • 47:57explain how these types of strategies
  • 48:01align these organizations across systems,
  • 48:03why we think it leads to better
  • 48:06implementation outcomes and why
  • 48:07we think it leads to better client
  • 48:09outcomes in the long run.
  • 48:10And so if you're interested in
  • 48:12testing hypotheses in this area,
  • 48:14come talk to me,
  • 48:15I would love,
  • 48:16I would love for folks to to join me
  • 48:18and and begin looking at this in a
  • 48:21little bit more of a granular level.
  • 48:23So that's where we are.
  • 48:25Our next steps in this in this program
  • 48:29of work is to begin trialling some
  • 48:31of these strategies or trialling and
  • 48:34begin testing programs where we can
  • 48:37support agency leaders to use these
  • 48:40strategies to use them consistently
  • 48:42and well to build partnerships
  • 48:44across systems and understand the
  • 48:47impact on implementation.
  • 48:48And so we,
  • 48:50we've been working together with our
  • 48:53community partners and our research teams.
  • 48:56We've got a proposal that's was
  • 48:58under review that we're going to
  • 49:00have to resubmit if that's OK,
  • 49:02always more work to do.
  • 49:04So the last thing that I wanted
  • 49:07to chat about is your partners and
  • 49:09you so are the relationships that
  • 49:12are developed in implementation.
  • 49:14You know,
  • 49:15we've been talking about the
  • 49:17relationships among clinicians
  • 49:18or relationships among providers
  • 49:20and organizations.
  • 49:21There is another critical relationship
  • 49:23here that we need to talk about and
  • 49:25that is the relationship that we
  • 49:27have with our community partners.
  • 49:28Implementation is is something,
  • 49:30you know,
  • 49:31the purpose of implementation science
  • 49:33is to understand strategies that are
  • 49:35going to work in the real world.
  • 49:37And so that means that for a lot of
  • 49:39the work that we do in this field,
  • 49:41we need to actually work with
  • 49:42organizations in the real world.
  • 49:44We have to develop those community
  • 49:46partnerships and you know, that's not easy.
  • 49:49You know,
  • 49:50not every community partner wants to
  • 49:53partner on research. They take time.
  • 49:56They're very resource intensive.
  • 49:58Sometimes it doesn't work out
  • 50:00according to plan and that can
  • 50:02be problematic if you know,
  • 50:03if your early career on the 10
  • 50:04year clock you're thinking about
  • 50:06like can I get publications,
  • 50:07can I get a grant proposal,
  • 50:09can I get grant funding within,
  • 50:11you know the five or six years that
  • 50:12I have in order to demonstrate this.
  • 50:14And you know partnership development
  • 50:16does not happen overnight and it
  • 50:19could take five or six years just
  • 50:20to be at a point when you are ready
  • 50:23to collaboratively design a study
  • 50:25that you submit for federal funding.
  • 50:27So these are complicated relationships
  • 50:30and it bears discussion because we need
  • 50:33to have them in order to advance this field.
  • 50:36And so this part is,
  • 50:37is more about my experience and my,
  • 50:40my thoughts which I welcome to be
  • 50:43and disagreement about you know,
  • 50:45but the way that we work together,
  • 50:47some of the things that I've observed
  • 50:49over time is that the way that we
  • 50:51work together changes depending
  • 50:52upon how long we work together and
  • 50:54and where where our projects are.
  • 50:56You know,
  • 50:57you might have those initial
  • 50:59conversations and I was really
  • 51:01trying to reflect on what it was
  • 51:03like when I first moved to Ohio and
  • 51:06and wanted to develop partnerships
  • 51:08with local organizations.
  • 51:09It's very consistent with Ohio
  • 51:12State's land grant mission.
  • 51:14And so thinking about what that looked
  • 51:16like and how those conversations
  • 51:18played out and how, you know,
  • 51:20a nervous 30 something who's an
  • 51:23introvert approached, you know,
  • 51:24cold calling organizations about like,
  • 51:26hey, you know,
  • 51:27do you want to do something together?
  • 51:29Do you want to partner together?
  • 51:31And so you might have those initial
  • 51:34conversations with folks to try
  • 51:36to test out the water.
  • 51:37And that looks different than when
  • 51:39you have a partner and you're ready
  • 51:41to begin planning a study and then
  • 51:44when you've got to study concept,
  • 51:45when you're really like, OK,
  • 51:47we're going to do this now,
  • 51:48How do we move our partnership
  • 51:50from just these plans to actually
  • 51:52getting this off the ground?
  • 51:54And then when you get that,
  • 51:55those projects off the ground together,
  • 51:57there's a whole other set of
  • 51:59challenges that some you could have
  • 52:01predicted but many that you can't.
  • 52:03And it doesn't matter if you
  • 52:04predicted them or not.
  • 52:05They're challenges that you're
  • 52:07going to have to address over time.
  • 52:09And so I just wanted to.
  • 52:12One of my partners from PCSAO,
  • 52:14Fawn Goodell,
  • 52:15she and I went out to Saint Louis
  • 52:18for the Implementation Research
  • 52:20Institute back in 2019, I believe.
  • 52:23And we did a session about working
  • 52:25with your community partner.
  • 52:27And so in preparation for that,
  • 52:30I was like,
  • 52:31you know,
  • 52:32I think we should talk about like
  • 52:33what our partnership looked like
  • 52:35and like all the silly questions
  • 52:36I asked you along the way and
  • 52:38all the questions you wish I had
  • 52:40asked you along the way or that
  • 52:42you wish you had asked me.
  • 52:44And so we,
  • 52:45we put together a list of
  • 52:47questions that's on our project
  • 52:48website and I'll share the link
  • 52:50with you at the end of the presentation.
  • 52:52But I think that each step
  • 52:54of that relationship,
  • 52:55each stage of that partnership, you know,
  • 52:58there's some really intensive questions
  • 53:00that I think we need to ask ourselves
  • 53:03as scholars and that our partners
  • 53:05also need to be asking themselves.
  • 53:08You know, who cares about this work?
  • 53:10You know when you're first,
  • 53:11when you first have an idea or
  • 53:13you're first interested in working
  • 53:14with a community partner, like who?
  • 53:16Who cares? Who cares?
  • 53:18And not everybody's going to
  • 53:19care about your research idea.
  • 53:21And not everything that your partner
  • 53:22cares about is going to be something that
  • 53:24you want to invest your time and study.
  • 53:26So I think being really honest
  • 53:28about who cares about your work
  • 53:30is important for directing you to
  • 53:32the types of community partners.
  • 53:34When you're going to have this really
  • 53:37supportive and productive partnership,
  • 53:39will you partner and when might
  • 53:41you not partner?
  • 53:42Not every question needs to
  • 53:44have a community partner.
  • 53:45You know,
  • 53:46sometimes our theory building questions
  • 53:49or if we need to develop evidence around
  • 53:52a relationship between constructs,
  • 53:54if we can do that using secondary data,
  • 53:57that can be a much more efficient
  • 54:00approach to establishing that
  • 54:01evidence base than putting the time
  • 54:03into developing those partnerships.
  • 54:05Likewise, you know, working with a partner,
  • 54:08you also have to recognize that they
  • 54:10are under political pressures that we
  • 54:13don't necessarily have as scholars.
  • 54:15And so even though you want to
  • 54:17be the subjective observer,
  • 54:19sometimes that creeps into the conversations.
  • 54:21And so if there needs to be this
  • 54:24very objective outside view where
  • 54:26that is not accounting,
  • 54:28I'm not advocating at all for adjusting
  • 54:31your relationships or adjusting your
  • 54:33findings based on what your partner wants.
  • 54:35You know,
  • 54:36the science is science.
  • 54:36The data or the data you got to report them.
  • 54:39But there are ways You know you are.
  • 54:41You become more sensitive to
  • 54:43what your partner needs and the
  • 54:45pressures that your partner is under
  • 54:47through your partnerships.
  • 54:48And so if there is a situation where
  • 54:51you need uncontrovertible evidence or
  • 54:53you need a decision about something
  • 54:55that's objective and external,
  • 54:56a partnership is not necessarily
  • 54:58going to get you there.
  • 54:59So I think you need to be thoughtful
  • 55:03about purpose of your partnership
  • 55:05and whether you can ask your
  • 55:08research question without them.
  • 55:10So I'm a big advocate for partnerships,
  • 55:12but I think you need to be
  • 55:14thoughtful and make sure that it
  • 55:15is that it really is necessary.
  • 55:17What are you looking for in a partner
  • 55:19and how can you be a good partner?
  • 55:21They're the field is rife with stories
  • 55:24about academics who come in and do
  • 55:26research on community partners or on
  • 55:28communities and not with communities.
  • 55:31And yes,
  • 55:32we have publisher parish and funding
  • 55:35pressures and we sort of have to put
  • 55:37them on the side for a second and
  • 55:39make sure that we're we're being good
  • 55:41humans and respectful of our partners.
  • 55:43How do you want to partner?
  • 55:45You know you might not want to Do you know.
  • 55:48If you are in a point in your career
  • 55:50where you need to get publications out,
  • 55:52you might not be able to be full
  • 55:54on a community based participatory
  • 55:56research approach and see control of
  • 55:59your research agenda to the partners.
  • 56:02You might not be able to be in that place,
  • 56:05but if you are, that might be
  • 56:06the way that you want to partner.
  • 56:08So just giving some thought to how
  • 56:10do you want to partner with these
  • 56:12community agencies is very important.
  • 56:14And then what challenges do you expect?
  • 56:16You can't anticipate them all,
  • 56:18and there will be some doozies that you
  • 56:20encounter along the way that you're like,
  • 56:21oh, I couldn't have predicted that one that
  • 56:23should go in a book somewhere authored
  • 56:25by student eventually let long term.
  • 56:29But the more that you can anticipate
  • 56:31some of those challenges,
  • 56:33the more that you can put some protections
  • 56:35in place and address them up front.
  • 56:38Some lessons along the way do no harm.
  • 56:41We are not independent observers
  • 56:43when we work with community agencies.
  • 56:45We are actively part of their system.
  • 56:48Even if you have a contract to
  • 56:51be an external evaluator,
  • 56:52you are still producing information that
  • 56:55your partners are going to use to shape
  • 56:58their services and program delivery.
  • 56:59You are not an independent observer.
  • 57:02You are in the system in some
  • 57:04way shape or form.
  • 57:05And so I think it's we have to
  • 57:07make sure that we are not doing
  • 57:09anything that's going to cause harm.
  • 57:11And so thinking long term and
  • 57:13strategically and having upfront
  • 57:15conversations to be to be aware of that
  • 57:20prioritize research questions that matter.
  • 57:23You know one of the best examples
  • 57:25that I have of this is early on
  • 57:28in the Start in the Start project,
  • 57:30we had a partner from the county,
  • 57:33the Ohio Association of County
  • 57:35Behavioral Health Authorities and
  • 57:37they are a membership organization.
  • 57:39We have these regional behavioral
  • 57:41health coalitions that get together
  • 57:44and help do service planning and
  • 57:46priority setting in the regions.
  • 57:48When you were start on the
  • 57:50child welfare side,
  • 57:51they were having some difficulty
  • 57:53identifying behavioral HealthPartners
  • 57:54in each of the stark counties to
  • 57:56work with the child welfare agencies.
  • 57:58And Sherry Walter,
  • 57:59who's the executive director of the
  • 58:01Ohio Association of County Behavioral
  • 58:02Health have already said they should
  • 58:04be talking to their coalitions.
  • 58:06And I bet you that the ones,
  • 58:08the counties that talk to their coalitions,
  • 58:11they're able to help broker
  • 58:13those relationships.
  • 58:14And sure enough,
  • 58:15those are the preliminary results that
  • 58:17we have under review right now that
  • 58:19in those counties that worked with
  • 58:21their behavioral health coalitions,
  • 58:22they were able to implement start with
  • 58:24higher fidelity because they were able
  • 58:26to put those partnerships in place.
  • 58:28So that might not have been
  • 58:30my #1 research question,
  • 58:32but our partners felt very strongly that
  • 58:34this is what was going on in the system.
  • 58:38And so that's the question
  • 58:39that we decided to pursue.
  • 58:41That was the hypothesis we decided
  • 58:43to test together because it
  • 58:44was important to our partners,
  • 58:46Check your ego.
  • 58:47You don't know all the things.
  • 58:49You have a PhD,
  • 58:50you're very smart,
  • 58:51but you don't know all the things and
  • 58:53you don't know what it's like day in
  • 58:55and day out to be these clinicians
  • 58:56and these leaders in the setting and
  • 58:59the types of pressures that they
  • 59:00that they that they experience.
  • 59:02And so I think listen more than
  • 59:05talk and and you know, you know,
  • 59:08pay attention and respect what
  • 59:10you're hearing from your partners.
  • 59:12This one is controversial and definitely
  • 59:14perhaps not endorsed by my institution,
  • 59:17but sometimes you got to do
  • 59:19some stuff for free.
  • 59:20You know our college,
  • 59:21I was at the College of Social
  • 59:22Work before coming to the College
  • 59:24of Medicine and that's our team
  • 59:26there at the College of Social Work
  • 59:27got involved in start initially.
  • 59:29And we did that by saying,
  • 59:31hey,
  • 59:31I know you don't have any money
  • 59:33set aside for evaluation,
  • 59:34but we want to be able to help
  • 59:36you in some way.
  • 59:37So maybe there are some surveys
  • 59:38that we could do or maybe do some
  • 59:40literature reviewing for you.
  • 59:42So some things that are part and parcel,
  • 59:44things that we can do very easily fully
  • 59:46within the context of our institutions.
  • 59:49Those are things that can help
  • 59:51your partners get started in ways
  • 59:53that are low cost but potentially
  • 59:55impactful and helps you get your
  • 59:56foot in the door and demonstrate
  • 59:58that you care about your partners.
  • 59:59So you want to put some skin in the game?
  • 01:00:02Compensate time and effort.
  • 01:00:04Likewise,
  • 01:00:04you might not have any money at the
  • 01:00:07beginning to offer to your partner
  • 01:00:09to work with you, but when you do,
  • 01:00:12that is an opportunity.
  • 01:00:13We can build partners into
  • 01:00:15grant applications.
  • 01:00:16Yes, it's going to take a chunk of
  • 01:00:17your budget and you're going to
  • 01:00:19have to work with them to set up a
  • 01:00:20subcontract with your big institution.
  • 01:00:22But it goes further in terms of
  • 01:00:24building your partnership and create
  • 01:00:26a safe environment for disagreement.
  • 01:00:28The last thing is about challenges
  • 01:00:31and Deepa Gopalan,
  • 01:00:32Byron Powell and I wrote a paper
  • 01:00:34a couple years ago about sort of
  • 01:00:37the challenges of working in a
  • 01:00:38with community based organizations
  • 01:00:41in implementation research.
  • 01:00:43And at the time,
  • 01:00:44we were very early career scholars
  • 01:00:46and thinking about the pressures
  • 01:00:48and how to balance, you know,
  • 01:00:50the needs of your partner and also the
  • 01:00:52needs of assistant professors who were like,
  • 01:00:55Oh my gosh,
  • 01:00:56I I need to build my dossier
  • 01:00:58so that I can keep my job.
  • 01:01:00And so,
  • 01:01:01you know,
  • 01:01:02we outlined several different
  • 01:01:03challenges and some strategies for
  • 01:01:05addressing them in this paper.
  • 01:01:07This was an administration policy
  • 01:01:10and mental health services and
  • 01:01:12so you know this is it's a it's a
  • 01:01:15big lift and it it takes a lot of
  • 01:01:17work and it's kind of unsung work,
  • 01:01:19but really important to to push those
  • 01:01:22partnerships and the science further.
  • 01:01:25And the last thing I know that we're,
  • 01:01:27we're getting a little close on time.
  • 01:01:29So you know,
  • 01:01:30you're probably wondering
  • 01:01:32why is there rainbow,
  • 01:01:33you know in a scholarly presentation.
  • 01:01:36But I think that partnerships,
  • 01:01:38community based partnerships,
  • 01:01:39you know the good ones where you
  • 01:01:43feel like you can be creative and
  • 01:01:45you're asking and answering new
  • 01:01:47questions that are so important
  • 01:01:49to the field and your partners.
  • 01:01:51Feel free to come with to you with
  • 01:01:54questions and where you can see
  • 01:01:56the results of your work informing
  • 01:01:58practice and you can see that
  • 01:02:00practice informing the research.
  • 01:02:01Where your partners feel free to come
  • 01:02:03to you and say I think you're wrong
  • 01:02:05and you're on the wrong track and here's why.
  • 01:02:08Or your interpretation is wrong.
  • 01:02:10Those partnerships are rainbow unicorns.
  • 01:02:13They are rare.
  • 01:02:15They are gift.
  • 01:02:17And so you know,
  • 01:02:18those are the ones that I think are
  • 01:02:21going to take our field really into
  • 01:02:23the next chapter of implementation
  • 01:02:25science and service delivery.
  • 01:02:27And so I will also leave you with
  • 01:02:29here a link to some of our work we've
  • 01:02:31been using to develop this toolkit,
  • 01:02:34collaborating across systems
  • 01:02:35for program implementation.
  • 01:02:37We have APDF version.
  • 01:02:38We also have an online module with
  • 01:02:41the same content that sort of laid
  • 01:02:44out in a more user friendly platform
  • 01:02:46that's available on our website.
  • 01:02:49It's me managing the website.
  • 01:02:51So it's not beautiful,
  • 01:02:52but there's content there in case you're
  • 01:02:54interested in learning a little more.
  • 01:02:57So I think I went over and I apologize.
  • 01:03:00So maybe
  • 01:03:03discussion. I think you're fine, Alicia.